Secret Training

Sector
  • E-Commerce
Services
  • Web Development
  • Digital Marketing

The Brief

Secret Training is a sports nutrition company, manufacturing energy drinks, protein drinks and race day kits for cyclists, marathon runners, triathletes and other endurance sports enthusiasts. They asked I-COM to improve the revenue they generate through their website and to help raise brand awareness.

The Challenges

The installation of Magento was flawed, and the site itself had very little content. In addition, the design constrained our ability to make wholesale changes. Despite this, we had a 3-month trial period in which to demonstrate that the web could be a good source of revenue.

The Approach

I-COM attacked the problem on two fronts, firstly, with a PR campaign targeting sites outside the cycling industry - an industry already aware of the brand - and secondly, by making changes to the site structure, the page content and small design tweaks to improve the user experience and to enable visitors to find the right products more easily. Our changes included creating a product category hierarchy, adding descriptive category content and creating an infographic to explain the difference between the various nutritional products in order to help people order the right mix.

Product Picker

Improved Filtering

Expanding Audience

Web Banners

Secret Training - The Outcome

The Outcome

The new navigation, combined with a site that was visually easier to read led to a 198.77% increase in the conversion rate. The combination of increased brand visibility off-site and the new site structure which enabled visitors to browse more easily led to a 157.14% increase in transactions and a 35.82% increase in revenue.

Visit Website
  • E-COMMERCE CONVERSION RATE 198.77%
  • TRANSACTIONS 157.14%
  • REVENUE 35.82%

By fine tuning aspects of the site such as product category hierarchy and the content throughout, I-COM managed to vastly improve many aspects of the Secret Training site.

This includes the user experience of the site, as well as increased brand visibility. These aspects, combined with a new navigation and work in improving brand awareness, led to an increase in revenue for the brand.