I-COM delivers SEO, PPC, brand marketing and web development for us - that wide digital marketing strategy encompasses everything we want to achieve across our digital channels. The last 12 months has been a record year, we’ve had a 588% increase in fees - a lot of which can be attributed back to the work we’ve done with I-COM. As an agency, I-COM is ahead of the curve - anticipating what Google and other search engines will be looking for in the future and making recommendations on how best to react.
Do I Need Social Media Community Management in My Life?
Building up a fan base can reap massive rewards for your company and one of the best ways to do this is on social media.
The majority of your audience will find themselves on some form of social media at some point in their day, which is why it is essential you work out how to capture their attention. Whether you need Instagram, Twitter, or Facebook community management, we can help.
Here at I-COM we've practised social community management for a range of clients, from e-commerce to B2B.
Our team know exactly how to engage your prospective customers online through effective social media community management. Get in touch on 0161 402 3170 to find out if this is something we can do for you.
What is Social Media Community Management?
Social media community management is all about establishing and following community guidelines, while working hard to create conversation between followers. A good community manager will act as the bridge between a community they're trying to create and the brand they represent. This community sentiment will help to grow a loyal audience who will then go on to hopefully become loyal customers.
Social community management helps to generate brand ambassadors by delivering a consistent brand tone of voice and encouraging customers to create conversation with one another in relation to your company.
Why You Need Social Media Community Management
This type of reactive social media marketing helps to grow a community on the social platforms your business has an account on. As many people constantly check in and out of social media all day, it also means you're constantly keeping in touch with your audience.
Social community management on platforms such as Twitter, Facebook, Instagram, Reddit and more can help to keep you in touch with your audience. Our team use social listening tools to monitor how well your brand is received, focusing on such things as feedback and engagement.
Get in Touch
If your social communities need some more engagement then call us today. Our team will be more than happy to talk you through what we can do for you. Call 0161 402 3170 or fill in our contact form and a member of our team will get in touch as soon as possible.
Oh Stop! You're Making Us Blush
I-COM have worked with Clough & Willis for over 10 years and have been instrumental in developing our websites, online presence and our SEO projects. We have an excellent relationship built on their ability to understand our sector and translate that to our specific business needs and the requirements of the project at hand. Our most recent website redesign is easy to use, highly configurable, responsive and optimised for mobile and our ongoing digital marketing ensures that we remain highly ranked within search for terms relating to our field of work which helps continue driving our business forward.
The marketing team at Lanes have been working with I-COM for the last couple of years. The team at I-COM are a breath of fresh air. They have put some meaningful projects together, that have delivered demonstrable results and they can and do respond to matters that are time sensitive. I love the can do attitude of the team.
Before we signed up to work with I-COM I was invited to a meeting with members of the I-COM team, from content to paid search and organic. I was really impressed with the different ideas the different team members were coming up with and the level of creativity and ability they showed. That made me sure that I-COM was the agency we wanted to work with.
In the first year of working with I-COM our new inquiries in my department increased by approximately 20%. That’s the key improvement that we want and so we’re very pleased indeed. The I-COM team are great to work with, we have our own Project Manager who looks after us and it’s been a real pleasure to work with them.
We spoke with a number of agencies in the North West as part of our due diligence and from our first meeting I-COM stood out. They had the knowledge and the experience which was a huge advantage, but more than this they created a relaxed environment where they wanted to learn from us and were happy to teach us to ensure we got what we needed and maximised our budget.
Our projects have been handled professionally throughout and post-launch we have seen our marketing activities yield huge financial returns, which is a credit to the account management and digital teams.
The greatest asset with I-COM is that I can pick up the phone or come into the office and it doesn’t feel like I am visiting our agency but an extension of our internal team who all have the same goals and expectations as we do.