Social Media Community Management

Building up a fan base can reap massive rewards for your company, and one of the best ways to do this is on social media. Whether you're struggling to build the right audience or don't know where to start, I-COM can help. Call us on 0161 402 3170 or send an enquiry via the contact form below.

Building up a fan base can reap massive rewards for your company and one of the best ways to do this is on social media.

The majority of your audience will find themselves on some form of social media at some point in their day, which is why it is essential you work out how to capture their attention. Whether you need Instagram, Twitter, or Facebook community management, we can help.

Here at I-COM, we've practised social community management for a range of clients including e-commerce and service-based businesses spanning B2B and B2C.

Our team know exactly how to engage your prospective customers online through effective social media community management. Get in touch on 0161 402 3170 to find out if this is something we can do for you.

What is Social Media Community Management?

Social media community management is all about establishing and following community guidelines, while working hard to create conversation between followers.

A good community manager will act as the bridge between a community they're trying to create and the brand they represent. This community sentiment will help to grow a loyal audience who will then go on to hopefully become loyal customers.

Social community management helps to generate brand ambassadors by delivering a consistent brand tone of voice and encouraging customers to create conversation with one another in relation to your company.

Do I need Social Media Community Management?

If you have social channels for your business and lack the resource, time, or marketing knowledge to maximise these channels, then social media community management is for you. This type of reactive social media marketing helps to grow a community on the social platforms where your business is present and your key audiences spend their time. As many people constantly check in and out of social media all day, it also means you're constantly keeping in touch with your audience.

Social community management on platforms such as Twitter, Facebook, Instagram, TikTok, Reddit and more can help to keep you in touch with your audience. Our team use social listening tools to monitor how well your brand is received, focusing on such things as feedback and engagement.

What our clients say

Digital Marketing Specialists

We are I-COM

Formed in 2004, we have grown to be one of Manchester's largest independent digital marketing agencies.

With a large in-house team of specialists we provide a range of digital services including web designweb developmentdigital marketingSEObrandingcontent marketingPR and outreachsocial media marketing and paid search marketing, we cover every digital marketing need you may have. Call on 0161 402 3170 or use the contact form to get in touch.