Ryan Cunningham

 Job Title: Senior Client Services Manager 

What’s the day job?
I work on a wide range of clients acting as the voice of the team to the client. My key aim is to ensure clients are happy and our work is achieving the desired results.

The thing I enjoy most about my job is working with a broad range of personalities - wanting clients to succeed and grow with us is the most rewarding thing.

How many years of professional experience do you have? 

11

What are your areas of expertise or specialised knowledge? 

I’m passionate about building strong client relationships, taking the time to understand what makes clients tick, what matters most to them, and the challenges they face. I pride myself on simplifying complex information, making communication clear and straightforward, and finding practical solutions that make a real difference. With a collaborative, hands-on approach, I focus on building trust, solving problems, and delivering results that support my clients’ wider business goals.

Do you have any certifications or additional training related to your field? 

CIM Level 4 in Marketing

What are your interests or hobbies outside of work? 

Outside of work, I’m a keen runner and enjoy keeping fit and active. I recently completed my first ultramarathon, which was a huge personal achievement and has already got me thinking about the next challenge!

I’m also a Manchester United fan, unfortunately, although that probably tests my endurance more than the running does!

Extras:

• Favourite Film: Billy Elliot
• Favourite Song: Vincent - Don Mclean
• Favourite Quote / Phrase / Saying: It is what it is